Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

Chinee Hair Co., Ltd supports international B2B orders for hair products, hair accessories, and selected wiring accessories. Whether you are sourcing human hair extensions, wigs, hairpieces, braiding hair, replacement systems, cable ties, or related products, our ordering process is organized around clear specifications, confirmed documentation, and communication at each stage.

1. Inquiry and Product Selection

Begin by sharing the products you are interested in and the requirements for your project. Our sales team can review requests for hair bundles, wefts, closures, frontals, lace wigs, HD lace wigs, synthetic or human hair extensions, hair toppers, men’s hairpieces, and other related items.

For a more accurate quotation, please provide as much information as possible, including product type, material, hair texture, color, length, size, construction, quantity, packaging requirements, destination country, and target application. For hair accessories or wiring products, specifications such as dimensions, material, color, packaging format, and intended use are also helpful. Reference images, drawings, samples, or technical documents may be submitted when available.

2. Customization and Quotation

We review the product details, customization requirements, order quantity, packaging preferences, and delivery destination before preparing a quotation. Pricing is determined according to the selected materials, product specifications, workmanship, packaging, order volume, and other confirmed requirements.

If a request involves private labeling, customized packaging, special colors, branded components, or a product developed from a sample, the quotation will be prepared after the relevant details have been reviewed. Any applicable sampling, tooling, or development arrangements will be discussed before confirmation.

3. Order Confirmation

Before production begins, both parties should confirm the complete order information. The order confirmation may include the product description, specifications, quantities, colors, sizes, packaging, shipping marks, delivery address, and other agreed details.

  1. Review the quotation and product specifications.
  2. Confirm samples, artwork, labels, or technical documents when applicable.
  3. Approve the final order details and commercial documents.
  4. Provide the information required for production and shipment.

Any changes requested after confirmation may affect the price, production arrangement, packaging, or delivery schedule. Changes should therefore be submitted and approved before the relevant production stage whenever possible.

4. Payment Terms

Payment arrangements are confirmed according to the order details, product requirements, customization level, and commercial agreement. The applicable payment method, currency, timing, banking information, and any required deposit or balance payment will be stated in the confirmed quotation, invoice, or order documents.

Production scheduling is arranged after the agreed payment conditions and order information have been completed. Customers should use the official payment information provided in the confirmed commercial documents and contact our sales team if any payment detail requires verification.

5. Production and Quality Check

After order confirmation, Chinee Hair Co., Ltd arranges production according to the approved specifications. For customized hair products, production may involve material preparation, hair processing, ventilation or construction, styling, trimming, labeling, and packaging preparation, depending on the product.

For accessories and wiring products, production follows the confirmed dimensions, materials, colors, designs, and packing requirements. Where appropriate, our team may communicate during production to clarify details, share available progress information, or request confirmation of samples, artwork, or packaging.

Before shipment, products are checked against the confirmed order requirements, including product appearance, quantity, specifications, and packaging condition. Any inspection or approval arrangement requested by the buyer should be agreed before production or shipment.

6. Packing and Delivery

Products are packed according to the confirmed product type, packaging requirements, order quantity, and destination. Standard or customized packaging, labels, cartons, shipping marks, and document requirements should be confirmed before production is completed.

Shipping arrangements depend on the order size, product characteristics, destination, requested delivery schedule, and available logistics options. The transportation method, freight arrangement, shipping documents, and delivery terms are confirmed for each order. Delivery timing is subject to product requirements, order confirmation, production arrangements, and transportation conditions.

Customers should provide complete and accurate consignee information, including the company name, delivery address, contact person, telephone number, and any import or customs details required for the destination market.

7. After-Sales Support

Our team remains available for order-related communication after shipment. If you identify a discrepancy, damage, or product issue, please contact us promptly and provide the order reference, product details, quantities affected, photographs, and a clear description of the concern.

We review each case according to the confirmed order specifications, shipping condition, supporting information, and applicable commercial agreement. Clear communication helps us investigate efficiently and discuss an appropriate follow-up arrangement.

8. Communication for Long-Term Cooperation

For repeat purchasing, private-label programs, distributor orders, and ongoing sourcing projects, we can review updated specifications, forecast quantities, packaging changes, and new product requirements for each order. Chinee Hair Co., Ltd aims to keep product information and commercial details clear so international buyers can plan their purchasing with confidence.

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